Later this week you should get your Stage 2 Notice from us, which is the next step on the proposed transfer to Cairn Housing Association. You can read the letter here: ![]()
We are looking to find out what your opinions are on the proposed transfer and how you are likely to vote. You can fill in this online form or use the prepaid return envelope in your letter.
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We have written to all tenants with an update on the proposed transfer to Cairn. Letters should arrive with you all later in the week but you can read it here in the meantime. ![]()
We'd also love to know what you think about the proposed transfer. Please fill in this short online survey to tell us what you think. You have until the 21st June to fill it in.
We are in the process of transitioning over to a new housing management system.
This shouldn't affect you but it will mean that your rent balance won't be updated in the My Ancho portal this week. Everything should be back to normal next week. If you have any queries about your rent balance in the meantime, please contact us by emailing [email protected] or by calling 0800 990 3405. ANCHO and CAIRN HOUSING ASSOCIATION Cairn Housing Group is a national provider of housing services operating across 24 local authority areas throughout Scotland. We are a strong business with a clear social purpose, 4,500 homes under management, have an annual group turnover of over £25m and are registered social landlords (RSL’s) with the Scottish Housing Regulator. We are looking for Board Members of both the parent organisation, Cairn Housing Association, and Ancho, our registered social landlord subsidiary in North Ayrshire. This is an exciting time to join our RSL Boards with a proposed transfer of engagements of Ancho into Cairn in 2025, new build development, implementation of a new Business Plan, IT systems and net zero initiatives, as well as ambitious plans for our commercial subsidiary Pentland Community Enterprises. Cairn and Ancho are both led by experienced Boards which have overall responsibility for governance and strategic direction. As part of our succession planning, we are seeking to recruit new Members who have a real desire and interest in helping our ambitious organisations achieve their aims and objectives and contribute towards business growth, service excellence and good governance.
Skills and experience in housing management, customer service, finance/accounting, property/development, health & safety, IT, business or wider role/community benefit would be particularly welcomed, as would applications from current tenants. As a voluntary position it will not be remunerated but travel and other expenses for attendance at meetings are reimbursed in line with our Group Entitlements, Payment and Benefits Policy. You will need to commit to attending up to nine meetings per year, plus an annual Strategy Day and a Development Day, (these can be virtual/hybrid or in Edinburgh, Glasgow, Irvine or Inverness). To assist in your role you will receive a laptop, email account and IT support to facilitate attendance at virtual meetings. As part of our succession and development approach we encourage and support Board members to commit to personal development through induction, mentoring, training, seminars and conferences or study visits and involvement in working groups across the Cairn Group. We are committed to improving equality and diversity on our Boards and we welcome applications from all sections of the community, particularly under-represented groups and women with relevant skills and experience. If you wish to discuss this matter informally or for further details and an Application Pack please contact: Carolyn Owens, Governance Services Manager, on 0800 990 3405, email: [email protected] or write to us at Cairn Housing Association, Bellevue House, 22 Hopetoun Street, Edinburgh, EH7 4GH. Closing date for applications is Monday 18 March 2024. It is anticipated that informal interviews will be held 25/26 March 2024. Visit our website at www.cairnha.com for more information. The North Ayrshire Register (NAHR) landlords are currently reviewing their Allocation Policy and would like to gain your views on the questions in the survey below.
The North Ayrshire Housing Allocation Policy is the set of rules by which the landlords who take part in the North Ayrshire Housing Register (NAHR) have jointly agreed to let their houses. The NAHR landlords are:
The policy ensure that we comply with the law, but the partners want to consult with applicants, tenants, residents and other stakeholders to help influence the policy. To give us your views, please complete the survey at https://forms.office.com/e/dR44W47ZxA The closing date for responses is 21 January 2024. The questions in this survey are based on feedback from NAHR partners so far from their knowledge and experience of letting homes in North Ayrshire. If you have any other areas, you feel need reviewed, space has been provided within the questionnaire for you to feedback on them too. Emergency services are reminding people about the dangers of charging e-bikes and electric scooters following a recent house fire.
Lithium battery fires can spread quickly out of control and start a large fire within minutes. With Black Friday and Christmas around the corner, please keep this key safety advice in mind:
The Ancho office will be closed for refurbishments from Monday 20th November and will reopen on Monday 4th December.
If you to hand deliver keys, forms or letters you can post these in the mail box in the main reception area. Our staff are still working as normal and can be contacted by phone and email. If you require a face to face appointment then please get in touch and we will happily arrange a home visit. Most social homes in Scotland are of good quality. However, damp is a big issue for many households thanks to the nation’s climate, where we experience wetter and colder weather for a lot of the year.
As we enter winter, where this issue can be exacerbated, here is some useful information about damp, what causes it, what to look for, and what you should do. What is damp and what causes it? Damp in a house is caused by an excess of moisture on internal walls and surfaces that has no way of escaping. The most common form of dampness in a house is condensation. Condensation forms when warm air inside a building meets a cold surface like a wall, window or even furniture and leaves drops of water on the surface. It tends to be worse in winter, but if left unresolved it can be an issue all year round. Condensation is commonly caused by steam from hot showers, drying clothes inside, and cooking. These common household activities can release an average of six to twelve litres of water each day into the atmosphere. If there’s no way for that excess moisture to escape, it could eventually lead to damp and mould problems. There are other types of damp including penetrating and rising damp. Penetrating damp is caused by water leaking through walls. It tends to happen as a result of structural problems, such as faulty guttering or roofing, or cracks in external walls. Rising damp is a relatively rare form of damp, that affects the walls of buildings. It occurs when moisture from the ground level travels up through the walls by capillary action. What should I look out for? The first sign of condensation is usually moisture drops on walls, mirrors or windows. While this may not be troublesome right away, the effects of condensation can worsen and lead to damp and mould. Keep an eye out for the following signs:
What can I do to prevent damp, mould and condensation?
What if that doesn’t help or it starts to get worse? Damp can be a serious problem as it can cause damage to a buildings infrastructure. It is a problem that can affect any home and can be a threat to your health if left untreated. If left untreated damp and mould can have an affect on your health, causing things like; runny nose, throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation. We take all reports of damp, mould and condensation very seriously. If you are worried about damp or mould in your home, then please get in touch with us as soon as possible. |
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Contact UsAncho
Sovereign House, Academy Road, Irvine, KA12 8RL |
Opening hoursMonday to Friday, 9am - 4pm
The office is open to visitors on Monday and Thursday, 9am - 4pm. Please contact us to make an appointment if you'd like to see a member of staff outwith our office opening times, or call or email anytime. |
Company InformationRegistered Society under the Co-operative and Community Benefit Societies Act 2014
No 2559R(S) Scottish Housing Regulator No 306 Recognised as a Scottish Charity No SC036082 Registered property factor PF000346 |